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Temporary Database Access

This guide will show you how to set up Indent to manage database access. Once complete, you'll be able to grant time-bound, granular access to systems that handle customer data.



This page assumes you completed the Indent Quickstart (5 min setup)


1. Select an integration method

When using Indent for managing access to customer data, you'll need to select an integration method. There are a few ways for it to work:

  • Zero Trust Network (ZTN) — this integration depends on an zero trust networking provider like Tailscale that gates your database network access or SSH into a bastion host.
  • Identity Groups — this integration depends on an identity provider like Okta that either authenticates your internal tool / application or is connected via API to check if a user has a role registered as a identity group (e.g. prod_db role with IAM database authentication for AWS RDS).
  • Custom Integration — this integration method allows you to connect any database by implementing a connection for applying updates once access is granted or revoked from Indent.

2. Deploy integration

  • If using the identity-based approach, there needs to be an attribute on the user profile that is either a list of strings (string[]) or numbers (int[]) depending on your ID format.
  • If using the custom approach, you will need to implement two methods:
    • PullUpdate — this is how Indent converts API objects in your system to resources in Indent. This method is called when Indent needs to pull updates from your system.
    • ApplyUpdate — this is how Indent applies updates to resources in your system once access is granted or revoked. This can be adding a user to a group, adding a row to a database table or calling a third-party API.

3. Connecting to Indent

  • If you're following an installation workflow, you should be presented with a page containing a Webhook Secret. Alternatively, go to your Indent space and create a webhook
  • Add this as INDENT_WEBHOOK_SECRET as a GitHub Secret

4. Deploy

  • For pre-built integrations, enter the bucket you created in in the backend configuration. This will automatically kick off a deploy, or you can manually trigger from the GitHub Actions UI.
  • For custom integration, you will need to implement the PullUpdate and ApplyUpdate methods then Indent can trigger them as necessary.

Indent for Temporary Database Access

Congrats! Your use case is ready. You can test that everything is set correctly by navigating to your Integrations page, and clicking Pull from Integrations. On a successful pull, you will see new Resources (e.g. Acme Corp Customer) appear in your list.

Once someone is granted access, the ApplyUpdate method of your selected integration will be triggered to provision the changes to their access.


How do custom integrations work?

Indent was built for this use case in mind and supports calling a custom integration using a cloud-native security model. This approach keeps your database locked down behind your firewall and only your deployed service (typically an AWS Lambda) can access it.

The Indent Support Team is happy to help with your integration if you have any questions, issues or want guidance on architecture. Feel free to reach out to your account manager or explore our documentation to learn more about how integrations work with Indent.

How do I ask for help?

If you have questions or need help with your use case, try chatting with Indent Support.