Security at Indent

© Indent Inc · Terms · Privacy

We would like to start off by saying we respect your privacy and take significant efforts to protect all your data and we would never do anything with your data that we wouldn’t be proud to tell the world about. We are honored that you trust us for your work, and take the responsibility to serve you seriously.

Here’s an overview of some of our security practices. We also recommend reviewing our Terms of Service and Privacy Policy.

Organizational Security

Information Security Program
Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Background Checks
We perform background checks on all new team members in accordance with local laws.

Cloud Security

Cloud Infrastructure Security
All of our services are hosted with Google Cloud Platform (GCP). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit GCP Security.
Data Hosting Security
All of our data is hosted on Google Cloud Platform (GCP) databases. These databases are all located in the United States. Please reference the above vendor specific documentation linked above for more information.
Business Continuity
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and customer communication.
Logging and Monitoring
We actively monitor and log various cloud services. We perform vulnerability scanning and actively monitor for threats.
Data Encryption
All databases are encrypted at rest. Our applications encrypt in transit with TLS/SSL.

Access Security

Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Strong Authentication
Where available we have Single Sign-on (SSO) and 2-factor authentication (2FA) to ensure access to cloud services are protected.

Vendor Security

Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Responsible Security Disclosure Policy

If you believe you’ve discovered a potential vulnerability,
please let us know by emailing us at [email protected].

Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.

Enterprise-grade security

We know our users place a high level of trust in Indent and the products we make to manage mission critical infrastructure. The security of customer data, of our products, and our services are a top priority.

Trust at the core

Indent’s SOC 2 (Type II) report attests to our enterprise-grade system and organization controls regarding security, privacy, availability, and confidentiality. We maintain GDPR & CCPA data processing addenda.

Request the report →View privacy policy →

Security Policies

We keep security at the heart of our product, infrastructure, and company policies.

Learn more →

Helping your team achieve compliance

As companies grow, they shift from open-by-default to access-on-demand for security, compliance and risk management. Through access requests and reviews, Indent makes remote collaboration fast, safe and simple.


Indent has certified its systems to SOC 2 Type II and helps companies implement their own access control and change management processes.


Indent provides your IT and compliance teams visibility into SOX-relevant changes and access audits across all identity providers and systems.

E.U. General Data Protection Regulation

Indent provides a foundation for context-based access for satisfying privacy compliance.

Data Processing Addendum →

California Consumer Privacy Act

Indent supports CCPA where anyone in California can demand to see all data a company has saved on them.

California DPA →

Try Indent for free.