Privacy Policy & Terms Of Use
Last updated: Sep 30, 2024
Indent (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have.
By using our services, you agree to the practices described below.
1. Information We Collect
We collect the following categories of information:
- Identifiers: name, email address, phone number, account login credentials.
- Usage data: IP address, browser type, device identifiers, pages visited, time spent, crash logs, and diagnostic information.
- Account connections: if you choose to sign in through Google or GitHub, we may receive your name, email, and profile information.
- Cookies and tracking technologies: see Section 5 below.
We do not intentionally collect sensitive personal information (for example, health, biometric, or financial data) unless required for specific features and with your consent.
2. How We Use Your Information
We use your personal data only when we have a valid legal basis. These include:
- Providing the service (such as account creation, authentication, customer support).
- Performance of a contract (such as when you purchase services).
- Legitimate interests (such as improving features, preventing fraud, securing systems).
- Legal obligations (such as complying with tax, regulatory, or court requirements).
- Consent (such as sending marketing emails, using non-essential cookies).
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3. How We Share Your Information
We may share your personal data with:
- Service providers who support our operations (hosting, analytics, communications).
- Affiliates and business partners where necessary and subject to this Privacy Policy.
- Other users if you interact in public areas of the service.
- Legal authorities when required by law or to protect rights and safety.
- Business transfers if we undergo a merger, acquisition, or sale of assets.
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA/CPRA). If we ever engage in such activity, we will provide a clear opt-out mechanism.
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4. Your Privacy Rights
Depending on your location (for example, under GDPR, CCPA/CPRA, PIPEDA), you may have rights to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Delete your data (the “right to be forgotten”).
- Restrict or object to certain processing.
- Data portability (receive a copy in a machine-readable format).
- Opt out of targeted advertising, automated decision-making, or data sharing.
- Withdraw consent at any time, where processing is based on consent.
To exercise these rights, contact us at privacy@indent.com. We will respond in accordance with applicable law.
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5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in and secure your account.
- Remember your preferences.
- Analyze site performance.
- Deliver relevant communications (with your consent).
You can control cookies through your browser settings or our cookie preferences tool. For details, see our Cookies Policy.
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6. International Data Transfers
Your data may be stored and processed outside your home country, including in the United States. Where required, we use Standard Contractual Clauses (SCCs) or other approved safeguards to ensure adequate protection under GDPR and similar laws.
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7. Data Retention
We keep personal data only as long as needed for the purposes described here, unless longer retention is required by law. When no longer necessary, we securely delete or anonymize it.
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8. Security
We apply industry-standard technical and organizational measures, including encryption, access controls, and regular security reviews, to protect your personal data. However, no system is fully secure, and we cannot guarantee absolute security.
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9. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in the EU/EEA). We do not knowingly collect data from minors. If you believe a child has provided personal data, contact us and we will delete it.
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10. Links to Third-Party Sites
Our services may link to external websites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their policies.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the service or by email. Continued use of our services after changes take effect means you agree to the updated policy.
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12. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Minimal Surface, LLC (Indent)
Email: privacy@indent.com
Address: [Insert company address]